Privacy policy

Effective Date: August 1, 2026

Welcome to Samrest ("Samrest," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit samrest.com, make a purchase, create an account, subscribe to our communications, or otherwise interact with our website and services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Samrest is operated by BookNCart LLC, a United States registered company dedicated to providing premium bedding products designed for exceptional comfort and better sleep.

Business Name: Samrest
Legal Entity: BookNCart LLC
Website: samrest.com
Email: support@samrest.com
Phone: +1 (505) 416-1508

Business Address:

7901 4th St N, Ste 300

St. Petersburg, FL 33702

United States

2. Information We Collect

We collect information to process your orders, improve your shopping experience, provide customer support, and maintain the security of our website.

The types of information we collect include:

Personal Information

When you place an order or create an account, we may collect:

Full name
Billing address
Shipping address
Email address
Phone number
Payment information
Company name (if applicable)

Payment card information is processed securely by our payment providers. Samrest does not store complete credit or debit card numbers on our servers.

Account Information

If you create an account, we may collect:

Login credentials
Saved addresses
Order history
Wishlist information
Account preferences

Device Information

When you visit our website, we automatically collect certain technical information, including:

IP address
Browser type
Operating system
Device type
Screen resolution
Referral source
Pages viewed
Time spent on pages
Click activity

This information helps us improve website performance and security.

Order Information

When you make a purchase, we collect:

Products purchased
Order value
Shipping method
Payment method
Transaction details
Order history
Delivery status

Communications

If you contact us, we may collect:

Email correspondence
Chat messages
Customer support requests
Reviews
Survey responses
Product feedback

These communications help us provide better customer service.

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

Processing and fulfilling orders
Shipping products
Providing customer support
Managing returns and refunds
Sending order confirmations
Sending shipping updates
Preventing fraud
Detecting unauthorized transactions
Improving our website
Personalizing your shopping experience
Responding to inquiries
Complying with legal obligations

If you subscribe to our newsletter, we may also send promotional emails about new products, special offers, and company updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

4. Cookies and Similar Technologies

Samrest uses cookies and similar technologies to improve website functionality and user experience.

Cookies help us:

Remember your shopping cart
Save your preferences
Keep you logged into your account
Analyze website traffic
Measure marketing performance
Improve website functionality

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Analytics

We may use analytics services to better understand how visitors use our website.

These services help us analyze:

Visitor behavior
Website performance
Product popularity
Marketing effectiveness
Device usage
Geographic trends

The information collected is generally aggregated and does not directly identify individual users.

6. Advertising and Marketing

We may use advertising technologies to deliver relevant advertisements across websites and social media platforms.

These technologies may include:

Pixels
Cookies
Conversion tracking
Remarketing tools

These tools help us measure advertising performance and improve future marketing campaigns.

You can manage many advertising preferences through your browser settings or applicable advertising platforms.

7. Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers, including:

Payment processors
Shipping carriers
Customer support providers
Fraud prevention services
Website hosting providers
Email marketing platforms
Analytics providers

These third parties are authorized to use your information only as necessary to perform services on our behalf.

8. Payment Security

Payments made through our website are securely processed using trusted payment providers.

Samrest does not store complete payment card information.

All payment transactions are encrypted using industry-standard security measures.

9. Data Security

Protecting your information is important to us.

We implement reasonable technical, administrative, and organizational safeguards designed to protect your personal information from:

Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only as long as necessary to:

Complete transactions
Provide customer support
Maintain accurate business records
Meet legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing activities
Object to certain uses of your data
Receive a copy of your personal information
Withdraw marketing consent

To exercise these rights, please contact us using the information provided below.

12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will promptly delete such information.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

14. International Visitors

If you access our website from outside the United States, please understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

When changes are made, the updated policy will be posted on this page with a revised Effective Date.

Your continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us.

Samrest

BookNCart LLC

Email: support@samrest.com

Phone: +1 (505) 416-1508